frequently asked questions (FAQs)
We base our rates on the specific needs of your practice. We customize our solution to maximize your revenue. Our rates are some of the most competitive in the industry. Would you please schedule a review of your practice so that we can get to know you and customize a no-obligation proposal?
We serve most medical specialties. Here is a list of common medical specialties. If you do not see your specialty on the list, please contact us. We can serve you.
Allergy and Immunology
Colon & Rectal Surgery
Diagnostic Services – tests/imaging
Family Practice/ Family Medicine
Ear, Nose, and Throat (ENT)/Otolaryngology
Hematology and Oncology
Pulmonary & Sleep Medicine
Yes, we can serve your medical specialty. We have experience in and serve most medical and surgical specialties, rehab (PT, OT, ST), as well as mental and behavioral health. We are also able to support other billers and billing companies. Schedule a review with us on how to optimize your revenue.
We can use any billing platform for our revenue cycle services. We can work on software you already have or use our proprietary ZoomMD revenue cycle platform.
We make this easy and seamless for you. We do billing on any commercial billing software that you would like. Or, we can bill on our own proprietary ZoomMD billing platform that is built for efficiency and is customized for your practice needs. We are also able to provide our software to other billers and billing companies. Schedule a review with us to discuss the best way to support your billing and to increase revenue.
We have certified coding professionals who are experts at accurate and complete coding for any office or hospital-based service or procedures. We take the burden of coding off your hands. Please contact us for a free, no-obligation review and quote for your coding.
We make credentialing easy. Our credentialers work with you on getting credentialed with any health plan. They submit and follow-up on all paper work so you can focus on patient care. We are happy to discuss how to free you from the burden of credentialing and get you credentialed as fast as possible.
We can review your current contracts and advise you on future contracts in order to optimize your terms. Please contact us for a review so that we can understand your specific needs and offer a customized solution.
We make it easy for patients to pay. We help you with collecting patient deductibles, co-pays and balances that are patient responsibility. We send patient statements, follow-up, reminders, and negotiate payment plans. We use electronic and paper statements and offer a range of payment methodologies to accommodate all patients. We are here to answer all of the patients’ questions and help them understand explanation of benefits and patient statements. If patients need to negotiate a payment plan, we can do that on your behalf. We can work with any collection agency as well.
We can work with any clearinghouse or can recommend one for you. We are connected to multiple clearinghouses. Examples are Change Health, and Office Ally
You can get reports as often as you need. Our reports are designed to give you a 360-degree view of your practice revenue and the steps you can take to improve it. We offer out-of-the-box and custom reports that help you understand which services and payers are profitable. Let us review your practice on how to improve your collections.
Our company specializes in billing for office based procedures/office-based lab (OBL). We have expert teams who have years of experience in billing for office-based/office-based lab (OBL) procedures. Let us show you how to maximize your office-based procedure revenue.